FAQ

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Do you offer failover as an option?

In certain circumstances yes for dialer. For conversational traffic we provide a fail-over destination.

Does this work with Asterisk\Vicidial?

Yes.

Are there any port or CPS limitations?

Short answer is No. Long answer is technical limitations, traffic type and calling patterns, and many other factors can come into play here. We create all accounts on a 10:1 ratio. So for example if you have 10,000 ports with us you will have 1,000 CPS. But at the same time if you are calling into 1 area code or even just 1 state you may not have access to 10,000 ports\1,000 cps just due to local area limitations.

Where can I find some information about the legalities before calling?

Please make yourself aware of the following prior to calling anyone (even before calling us). Make sure you have both an updated copy of the TCPA and the TSR in your possession and understand ALL laws associated.

http://www.donotcall.gov (Do Not Call Registry)
http://www.ftc.gov (Federal Trade Commission and the Telemarketing Sales Rule)
http://www.fcc.gov (Federal Communications Commission and the Telephone Consumer Protection Act)

Who might use the services?

PBX Operators
Account Collections
Call Centers
Charity Fundraising
Customer Retention
Market Research
Opinion Polling
Political Campaigns
Inbound IVR Applications
Telephony Consultants

Do you allow Port In/Port Out?

Yes. Contact for more details.

Can I become an authorized reseller?

Yes

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