CNAM Revenue Program

How accurate caller ID can improve answer rates and maintain compliance.

Call centers and telemarketing companies who do not use accurate caller ID on their outbound calls have negative effect on their campaigns. Studies show that callers are more likely to answer their phones if they know who is calling.

According to studies there is an increase of 40% in the contact rate when using caller ID compared to just using toll free numbers. Accurate caller ID also increases efficiency on your company’s campaign performance by saving time on calls not being answered.

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